Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, processing times may be slightly delayed. We appreciate your patience and understanding.
Shipping Time
Estimated delivery times:
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United States: 7–15 business days
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Canada: 7–18 business days
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United Kingdom: 7–15 business days
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Australia: 7–18 business days
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Europe: 7–20 business days
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Rest of the World: 10–25 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–72 hours to appear.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or lost packages caused by incorrect shipping information provided by the customer.
Lost or Delayed Packages
While we work with reliable shipping partners, we cannot guarantee delivery dates. If your package is significantly delayed or appears lost, please contact our support team and we will do our best to assist you.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: support@constancemart
We are happy to help.